

Approximately 5,000 customers are served by Norcross electric distribution utility. Avoid late fees by mailing your payment at least three business days before the due date specified. Norcross is a member of Municipal Electric Associate of Georgia Power (MEAG), from whom the city purchases power for resale to customers. Stream provides a self-addressed envelope with your bill to return your payment.

Meanwhile, the PSC voted to clear the way to eventually allow Georgia Power to pass onto customers charges for other business expenses the company incurred as part of the pandemic. Subscribe to CivicReady and choose 'Norcross Power' from the groups list. He said the moratorium on disconnections was lifted as the local job market was improving, and commissioners were concerned that customers were piling up large amounts of power bill debt. PSC spokesman Tom Krause said businesses expect to be paid for the services they’ve provided. It has remained profitable this year, though its finances dipped compared to the same periods in 2019. The company, a state-enforced monopoly with rates set by the PSC, generated $1.7 billion in profits last year. Wan Smith of the Partnership for Southern Equity, a community organization, questioned why the elected public service commissioners didn’t get Georgia Power to cover some or all of what customers owe. The company also increased and reallocated some of its community giving to help people in need, Kraft wrote. She is also $3,000 behind on rent for a two-bedroom home with a faulty air conditioning unit that she usually keeps off.Ĭompany spokesman John Kraft wrote in an email to The Atlanta Journal-Constitution that “Georgia Power has recognized the extraordinary burden our customers have faced due to impacts from the coronavirus, and we continue to work to help all customers maintain service.” Wilcoxson will pay about $130 a month extra. She faces about $800 in Georgia Power back-charges. When work started again, her hours were limited initially. Unemployment benefits helped, but didn’t last long enough, she said. Her $13-an-hour shifts as an armed guard were eliminated for months during the pandemic. You want to put all your money toward it but you can’t because something else will collapse.” “I commend them for not turning off the power,” said Brandy Wilcoxson, a 42-year-old single mom with two special-needs kids at home.īut the east Atlanta resident said she doesn’t think Georgia Power or the PSC are doing enough. In typical times, the company only offers installment plans on a case-by-case basis, and it said they are usually for far shorter periods.

Under the repayment program Georgia Power put in place, customers have six months - until March - to pay the entire amount. Typically, customers don’t face disconnections until they are at least 60 days behind on what they owe. Georgia Power has about 2.6 million customers. PLEASE NOTE: In making an online payment using this portal, you are further agreeing to the City of Savannah Water Service Turn-on Release Agreement.īy using this site the operator acknowledges the terms outlined in the Disclaimer.Electricity was eventually restored in the vast majority of the cases, according to the company. To pay using any other method, the payment amount must be no higher than $300. You will need to provide your checking or savings routing number and account number including all zeros. To pay using eCHECK, the payment amount must be under $1,000. Customers will pay a $3.85 Convenience Fee to our online payment processor for all other payment options, which include:Īn email address is required for all online payments, and the minimum payment amount is $10. The City of Savannah pays for the processing of eCHECK (ACH) online utility bill payments to keep this payment option fee-free for our customers.
#GEORGIA POWER UTILITY BILL PAY DOWNLOAD#
For a step-by-step guide to using our online payment system, please download our detailed instructions. To pay your City of Savannah utility bill online, you will need the Account Number and Barcode from the payment coupon of your bill.
